Welcome Payments Enthusiasts!

I'm Patti Hewitt, otherwise known as Paymentgal and I welcome you to enter the world of payments.  My entire professional career has been devoted to this industry and I'm keen on  sharing my knowledge, insights, and resources with payments-friends, colleagues, and clients.

I founded KEENonPayments as a community devoted to supporting independent payments professionals and fellow payments experts through knowledge, support, resource and opportunity-sharing.  Certain areas of this site are for members only, but it's quick, easy, and free to sign up.  Just click on the link in the upper right hand corner of the screen and you're in.

This site is also a forum where I share my opinions on what's happening in the payments industry through my Paymentgal Blog. 

Finally, if you want to learn more about my research and consulting services, just click on the PG Research tab in the menu. 

I have designed this site to be of value to the payments community at-large.  I welcome and encourage your participation. 

Thanks for sharing freely!

 

 

Free Weekly Payments News Recap

Blog

Why Demanding Diversity is Wrong

Posted by Patti Hewitt on February 5, 2020 at 9:03am

I'm not a big TV watcher, but one show I've grown to really like is The Voice. The Voice is a singing competition where the judges only hear participant's voices at first; in other words, they can't see them. The result is a very diverse group of people competing in the show, something I really enjoy watching.

Demanding diversity is not the same as nurturing diversity. One is a short-term solution, the other is where permanent change takes place. 

Read the rest of my…

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Credit Card Issuing Banks Let Brand Partners Drive

Posted by Patti Hewitt on November 6, 2019 at 11:38am

In a recent analysis of the Apple Card for a group of credit union issuers, I emphasized the importance of shifting roles in co-branded card relationship.  (KEENonPayments members get access to my complete presenation).  Historically, the bank issuer took on the underwriting, card issuance, chargesbacks, repayments, and risk management roles while the brand partner handled account acquisition marketing, front line customer service, and payments in store.  Brand partners could influence the…

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The Little Fintech Bank Charter that Could(n't)

Posted by Patti Hewitt on October 23, 2019 at 11:28am

This week, the U.S. District Court for the Southern District of New York ruled that the OCC did not have the legal authority to grant a bank charter to an entity not eligible for federal deposit insurance.  In other words, only banks can get a bank charter.  Thus speaks the National Bank Act signed into law in 1863, as well as the Glass-Steagel Act which created the FDIC, signed…

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Apple Card is About Apple, Not Credit

Posted by Patti Hewitt on September 27, 2019 at 12:58pm

Currently, I'm working on a presentation for an issuer group who asked me to help them better understand the Apple Card.  Looking forward to presenting my ideas in more depth, but for this blog I just want to leave you with one thought:  It's not about the credit.

Yes, Apple is looking to penetrate its iPhone user base to the deepest extent possible.  Appealing to the masses, the panache (however temporary) of having an Apple Card can't be denied.  The app is slick, the experience is…

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